Frequently Asked Questions

Standard UK delivery takes 2-3 working days. Express delivery (next working day) is available for orders placed before 2pm. International shipping typically takes 5-10 working days depending on destination.

Yes! We offer free standard UK delivery on all orders over £50. Orders under £50 have a flat delivery rate of £3.99. Express delivery is £6.99 regardless of order value.

Absolutely. All our products are 100% genuine, sourced directly from official distributors. Sealed products are factory sealed and have never been opened, searched, or tampered with. We take authenticity very seriously.

Yes! We offer pre-orders for upcoming Pokemon, Yu-Gi-Oh!, and Magic: The Gathering releases. Pre-orders are shipped on or before the official release date. You will not be charged until the item is dispatched.

We offer a 30-day returns policy on unopened, sealed products in their original condition. Opened products cannot be returned unless they are faulty. Please contact us at returns@huffcards.co.uk to arrange a return.

We are currently focused on sealed products such as booster boxes, elite trainer boxes, bundles, and accessories. Single card sales may be added in the future - join our newsletter to be the first to know!

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Klarna (buy now, pay later). All payments are processed securely through our encrypted payment gateway.

Yes, we ship to most countries worldwide. International shipping rates are calculated at checkout based on your destination and order weight. Please note that customs duties and import taxes may apply and are the responsibility of the buyer.

Once your order has been dispatched, you will receive an email with a tracking number and link. You can also track your order by logging into your account and viewing your order history.

All sealed products are brand new and factory sealed. We store our inventory in climate-controlled conditions to ensure products arrive in perfect condition. If you receive a damaged item, please contact us within 48 hours for a replacement.

Yes! We offer competitive bulk pricing for stores, content creators, and large orders. Please email wholesale@huffcards.co.uk with your requirements and we will provide a custom quote.

Orders can be cancelled or modified within 1 hour of placing them, provided they have not already been dispatched. Please contact us immediately at support@huffcards.co.uk if you need to make changes.